Keep your information personal
- Your personal information is yours alone. That’s why Standard Bank will never ask you for information such as your login details, ATM PIN, OTP or CVV number over the phone.
- Be aware of ‘voice phishing’, which is typically used to steal credit card numbers and other information used in identity theft schemes.
- Avoid giving your personal information over the phone or in public spaces.
- Standard Bank's notification capabilities will notify you immediately of any transactional activities.
Remember to always be alert and if you suspect irregular activity on your account, take action by contacting us immediately on the Standard Bank South Africa Fraud Line: 0800 020 0600.
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Promotions and Notices
Fraudsters are masquerading as UCount Rewards through phishing emails and smishing SMSs linked to the redemption of Rewards Points. Don't click on any link, open an attachment, provide an OTP or scan any QR codes to redeem your Rewards Points on such email or SMS. Report suspected fraud to 0800 222 050.
Help a student in need by redeeming your Rewards Points into Feenix™ or pay your loved one's school fees with your Rewards Points via School-Days®. Visit feenix.org to create your profile, or register on schooldays.co.za or download the School-Days® app. Redeem using your UCount Rewards Card. T&Cs apply
Stay informed with the latest notices and information about our rewards programme, including changing earn rates, newest Rewards Retailers, and more.
At Standard Bank, your personal information is as personal to us as it is to you, which is why we'll never ask you to provide us with your login details.