About Incredible Connection

Incredible Connection is a technology specialist with a focus on bringing technological solutions to life. They offer the widest range of leading national and international brands – all supported by an in-store technical centre that provides expert advice and assistance with installations, upgrades and repairs.

Incredible Connection: All the solutions. All the service you need!



How to redeem your rewards points IN-STORE at Incredible Connection

  • You can redeem your rewards points in-store with your activated UCount Rewards Card. Simply swipe your UCount Rewards Card and enter your selected PIN.
  • If you don't have enough rewards points to pay for your purchase in full, you can use your Standard Bank personal Credit, Cheque or Debit Card to pay the difference.
  • NOTE: You must activate your UCount Rewards Card before you can redeem your rewards points at Rewards Retailers. If you haven’t yet activated your UCount Rewards Card, you can do this online, or by calling the UCount Rewards contact centre on 0860 UCOUNT (82 68 68).

How to redeem your rewards points ONLINE at Incredible Connection

  • To redeem your rewards points online at Incredible Connection, enter your UCount Rewards Card details and your 3D SecureCode on the order check-out page. To get your UCount Rewards Card 3D SecureCode , simply:
    • Log in to your UCount Rewards Online Profile
    • Select ‘Manage UCount Rewards Card’
    • Select ‘Get My 3DSecureCode’.

  • Your UCount Rewards card must be activated in order to get your 3D SecureCode for redeeming your rewards points online. For more information about 3D SecureCode click here.

*IMPORTANT NOTE: The option to part-pay using your rewards points and a credit or cheque card is not available for online purchases at Incredible Connection. If you want to redeem your rewards points online at Incredible Connection, you will need to have enough points available to cover the total purchase price of an item.

To view your rewards point balance, log onto your UCount Rewards profile, go on the Standard Bank Mobile banking app or SMS ‘BALANCE’ to 45224. SMS costs R1.


Incredible Connection contact details:

To find out more about Incredible Connection, or to locate your nearest Incredible Connection store:


Terms and Conditions:

  • Your rewards points cannot be refunded back into your UCount Rewards Card if you return goods that were purchased with your rewards points – you will be refunded with an Incredible Connection gift card or according to Incredible Connection’s return policy.
  • Redemption is limited to 200 000 rewards points (R20 000) per transaction/per month.
  • Rewards points can only be redeemed at South African Incredible Connection stores and at Incredible Connection online
  • Incredible Connection does not accept debit cards for online payment. Part-payment is not available for purchases from Incredible Connection online.