About Zando

Zando brings the most fashionable local and international shoes and clothing brands for women, men and kids right to your doorstep! Now you can update your entire wardrobe with the simple click of a button – and enjoy free delivery* and free returns up to 14 days!

Zando, South Africa’s biggest online fashion store!

*On orders above R250



How to redeem your rewards points online at Zando

  • You can redeem your rewards points at www.zando.co.za with your activated UCount Rewards Card. If you haven’t yet activated your UCount Rewards Card, you can do this online, or by calling the UCount Rewards contact centre on 0860 UCOUNT (82 68 68).
  • To make your purchase, simply enter your UCount Rewards Card details and your 3D SecureCode on the order checkout page. To get your UCount Rewards Card 3D SecureCode, simply:
    • Log in to your UCount Rewards Online Profile
    • Select ‘Manage UCount Rewards Card’
    • Select ‘Get My 3DSecureCode’.

    For more information about 3D SecureCode, click here

  • If you don’t have enough rewards points to pay for your purchase in full, you can use your qualifying Standard Bank Credit or Cheque Card to pay the difference.

  • To view your rewards point balance, log onto your UCount Rewards profile, go on the Standard Bank Mobile banking app, or SMS ‘BALANCE’ to 45224. SMS costs R1.


Zando contact details


Terms and Conditions:

  • Your rewards points cannot be refunded back into your UCount Rewards Card if you return goods that were purchased with your rewards points – you will be refunded with a Zando gift card or according to Zando’s return policy.
  • Redemption is limited to 200 000 rewards points (R20 000) per transaction/per month.
  • Rewards points can only be redeemed at Zando online.
  • Zando does not accept debit cards for online payment.