Welcome to the Online Mall!

Enjoy the ultimate shopping experience at the UCount Online Mall! Browse the various categories, or use the search functionality to find what you are looking for – quickly and easily!

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If you don’t have enough rewards points to pay for an item, you can pay the balance with your Standard Bank Card. If you use both rewards points and your Card to pay, the amount will be automatically adjusted at check-out to show the breakdown of your payment (i.e. how much was paid for in rewards points and how much was paid with your Card). Please note that part-payments are not available for purchases made online, at Makro and Incredible Connection

ONLY Standard Bank personal Credit and or Cheque Cards will be accepted.

Get a Credit Card and start shopping.

At UCount Rewards we strive to offer the very best products at the best prices – so you can be sure you are getting a great deal! All prices are inclusive of VAT.

What are my delivery options?

UCount Rewards offers convenient door-to-door delivery to any address within the borders of South Africa. Airtime and other ‘virtual redemption’ options will be sent via SMS to the cellphone number you specify when placing your order.

When will I receive my order?

When viewing a product, you’ll find an estimated time when the product will be dispatched from our warehouse. If there are any potential delays, we will contact you.

Delivery charges are calculated based on the distance from the nearest major metropolitan area’s city centre (i.e. Johannesburg, Cape Town, Durban, Port Elizabeth, East London) to the chosen delivery address:

  • 0 – 50 km = R115 per delivery
  • 51 – 100km = R160 per delivery
  • Over 100km = R220 per delivery

Please note that delivery fees are calculated per order and will be displayed on the checkout screen.

No. We only deliver within South Africa’s borders.

As soon as your order leaves our warehouse, we will send you a communication with tracking details. You can also track your order online at any time by logging in using your username and password and clicking on the orders and tracking orders and tracking link.

Call the UCount Rewards Contact Centre on 0860 UCOUNT (82 68 68) or email us at [email protected].

Remember, you can check your balance at any time on the Standard Bank App, or by SMSing the Word BALANCE to 45224. SMS costs R1.