3D Secure is an internationally-recognised security standard which protects your card against unauthorised use and gives you added peace of mind when you are shopping online. Online Rewards Retailers use 3D Secure to authenticate card payments – ensuring you can shop with confidence.
You can redeem your rewards points to pay for your purchases at our online Rewards Retailers by using your activated UCount Rewards Card. You may need a 3D SecureCode to authenticate your UCount Rewards Card and to complete your payment on the order check-out page. To save time at check-out, you can get your UCount Reward Card 3D SecureCode before making your purchase by following these simple steps:
To get your ‘3D SecureCode’, a One-Time Password (OTP) will be sent to the cellphone number we have for you on record. Enter your OTP at the prompt and your 3D SecureCode for your UCount Rewards card will be displayed on the screen. Make a note of your 3D SecureCode and once you have finished shopping and you want to make your payment with your rewards points, simply:
You will then see the following screen asking you to enter your UCount Reward Card 3D SecureCode:
Please note that your UCount Rewards Card must be activated in order to retrieve your 3D SecureCode for online redemption. If you haven’t yet activated your UCount Rewards Card, you can do this online, or by calling the UCount Rewards contact centre on 0860 UCOUNT (82 68 68).
If you do not have enough rewards points to pay for your purchase in full, you can pay the difference with your Standard Bank Credit or Cheque card*. Once you have completed the payment process above with your UCount Rewards Card, you will be prompted to complete the same process for your Credit or Cheque card – and may be required to enter a separate 3D SecureCode and follow a separate process for that card.
*IMPORTANT NOTE: The option to part-pay using a Credit or Cheque card is not available for online purchases at Makro and Incredible Connection. If you want to redeem your rewards points at Makro or Incredible Connection online, you will need to have enough points available to cover the total purchase price of an item.
Whenever you shop online, even if you are shopping on a website that is protected by 3D Secure, it makes sense to take some simple precautions to protect yourself against fraud: